Frequently Asked Questions
Search for your question below, or contact Customer Service directly at (323) 720-8881 or firstname.lastname@example.org.
I can't see pricing. What's up with that?
Do you sell directly to consumers?
What is your opening order and re-order minimum?
Are all of your products shown on the website?
How do I know if a product is in stock?
Will you backorder items that are out of stock?
I'd like to apply for terms. What do I do?
Do you have a designer program?
Do you have a drop ship program?
I have an e-commerce store but can't meet the minimum drop ship commitment. Can I still sell online?
How quickly will you ship my order?
What does freight cost?
Will you ship to residential addresses?
How do I track my shipment?
When will my credit card be charged?
I've submitted an order online but need to edit it. What do I do?
What do I do if an item arrives damaged?
Can you send me a catalog please?