Submit a Damage or Defect Claim

SUBMITTING A CLAIM IS EASY!

Step 1: Complete the claim form.

Step 2: Take photos of each item, clearly showing the damage noted on your claim form.

Step 3: Email your completed form and photos to claims@sagebh.com.

Step 4: You’re all set! Our team will review your claim and follow up shortly.

Claim Guidelines:

Please submit one claim form per invoice.
Claims must be submitted within 10 business days of delivery and within 30 days of the invoice date.
Clear images of each claimed item are required, highlighting the issue.
For multiple quantities of the same item, include individual images of each piece as well as one group image.

We’re sorry there was an issue with your order. Our team is committed to making it right and will work quickly to resolve this for you.

Garden